Privacy
Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use our services, visit our website, or communicate with us. By accessing or using our services, you agree to the terms outlined in this policy.
Information We
Collect
We collect personal information to provide and improve our services. This includes:
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Personal Details: Name, email address, phone number, and address (e.g., for booking and communication).
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Booking Information: Details about appointments and services booked.
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Payment Information: Card details (processed securely through third-party providers), billing address, and transaction history.
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Marketing Preferences: Your choices regarding promotional emails or updates.
How We Use Your Information
We use your data to:
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Manage appointments and bookings effectively.
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Process secure payments for services.
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Communicate with you about your appointments, inquiries, or updates.
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Send promotional offers and news, if you’ve opted in.
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Improve our website, services, and customer experience.
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Fulfill legal and regulatory obligations.
Sharing Your
Information
We do not sell your personal data. However, we may share your information with:
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Service Providers: Third-party booking systems, payment processors, and tools that support our operations.
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Legal Obligations: To comply with applicable laws, regulations, or enforceable governmental requests.
Your Rights
As a UK-based client, you have the following rights under GDPR:
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Access: Request a copy of the personal data we hold about you.
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Correction: Correct inaccurate or incomplete data.
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Erasure: Request deletion of your personal data where applicable.
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Restriction: Limit how we process your data.
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Portability: Receive your data in a machine-readable format.
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Objection: Opt-out of certain types of data processing, such as marketing.
Data Retention
We retain your personal data only as long as necessary:
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Booking and client details: Up to 6 months after your last appointment.
Cookies
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Our website uses cookies to enhance your browsing experience. These small files help us track website usage and personalise your experience. You can manage or disable cookies in your browser settings.
Updates to This Policy
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We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We encourage you to review this page periodically to stay informed.
Contact Us

Address
104a St John's Lane, Bristol,
BS3 5AQ
Contact
0117 4090 040
Opening Hours
Mon - Fri
9:00 am – 6:00 pm
Saturday
10:00 am – 6:00 pm
​Sunday
CLOSED